AUTHOR: ROSLIZA MD ZANI
MOHD RADZI MOHD KHIR
This introductory book on Operations Management caters for diploma and degree Business students. It covers the fundamentals of the subject in 14 in-depth chapters which are written by experienced lecturers. The chapters in this comprehensive edition have been updated and expanded. They explore key topics in an accessible and engaging manner. Each chapter ends with a conclusion, a glossary of key terms and a variety of exercises—in the form of short-answer and calculation questions—to consolidate the students’ understanding of topic coverage. The answers are provided at the end of the book to test and reinforce the students’ mastery of the topics. Additionally, students can attempt examination-type questions in the Model Exam Questions section of each chapter for further practice.