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Human Resource Management by Maimunah Aminuddin, 9789670761619

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Publish Date: Mid Sept 2022

CHAPTER 1 An Overview of Human Resource Management

Growth of the Human Resource Function
Change and Human Resource Management
Purpose, Structure and Functions of a Human Resource Department Human Resource Management as a Shared Function
Careers in Human Resource Management
Functions of the Human Resource Department
Role and Structure of the Ministry of Human Resources
Labour Laws and Their Enforcement

CHAPTER 2 Recruitment, Selection and Induction
Job Analysis
The Recruitment Process
The Selection Process
Issues and Problems Relating to Recruitment and Selection
Making a Job Offer
Induction of New Employees

CHAPTER 3 Training
Defining Training
Benefits of Training
A Systematic Approach to Organizing Training Programmes Learning Principles

Managing Employee Performance and Performance Appraisal
Benefits of an Employee Performance Management and Appraisal System
Components of an Employee Performance
Management System
Designing an Appraisal System
Implementing an Appraisal System

CHAPTER 5 Payment Systems and Working Hours Introduction
Wage and Payment Systems
Legislation Relating to Payment of Wages Legislation Relating to Working Hours
Choosing a Working Hours System

CHAPTER 6 Benefits and Rewards
Reward Systems
Benefits Provided to Employees
Case Study Benefits and Rewards at Syarikat Bon-Bon
References and Recommended Reading
Discussion and Assignment Questions
Model Exam Questions

CHAPTER 7 Safety and Health at Work
Accidents at Work
Occupational Diseases and Other Health Issues
Improving the Health of Employees
Ensuring a Safe Workplace
Sexual Harassment at Work
Violence at Work

CHAPTER 8 Improving Productivity and Employee Commitment
Suggestion Schemes
Quality Control Circles
Other Techniques in Quality Management
Encouraging Commitment and Engagement

CHAPTER 9 Disciplinary Systems and Termination of Service Om 329
Termination of an Employee's Contract of Employment
Disciplinary Systems
Dealing with Employee Problems

CHAPTER 10 Industrial Relations
Role of the Ministry of Human Resources in Industrial Relations
Trade Unions
Collective Bargaining Process
Industrial Action
Settlement of Industrial Disputes