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Intentional Interviewing And Counseling, Facilitating Client Development in a Multicultural Society, 9th Edition

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Allen E. Ivey, Mary Bradford Ivey, Carlos P. Zalaquett

ISBN-13: 9789814834704 | ISBN-10: 981483470x

Copyright 2018 | Published 2018

Over 500 data-based studies and years of field testing attest to the effectiveness of the microskills model in INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY, 9th Edition. This hallmark text enables students of many backgrounds to master basic skills in a step-by-step fashion, empowering them to use listening and influencing skills as they conduct full interviews. Students are challenged to re-evaluate their behaviors and perceptions, thereby gaining insight about themselves, their strengths, and areas where they can develop further. After finishing the text, students will have the ability to adapt their skills to address individual and multicultural uniqueness, conduct interviews using different theoretical approaches, and be well on their way to developing a personalized style and theory of interviewing and counseling. Neuroscience and neurobiology, and their applications to counseling, are clearly outlined throughout.

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  • The popular five-stage interview structure -- relationship, story and strengths, goals, restory, and action -- integrates these concepts and helps students understand and utilize microskills more effectively. The model also makes is easier for students to generalize the five stages to multiple theories and practices in human relations, social work, counseling, and psychotherapy.
  • Students are encouraged to analyze with considerable precision their own natural style of helping and, equally or perhaps more important, how their counseling style is received by clients. As a result, they develop a client-centric approach with a genuine desire to help others.
  • This text helps students master the basic skills of the counseling or psychotherapy session: listening, influencing, and integrating these skills into an effective session with individual and multicultural sensitivity. Students also develop beginning mastery of various approaches to theory, sharpen their observation skills, and use those techniques for self-observation and client observation. Halfway through the book, students will be able to conduct a full session using only listening skills.
  • The "Portfolio of Competencies" provides students with a wide variety of exercises and assessment systems, helping them to examine themselves and their orientation to theory and practice.
  • Students observe counseling and therapy in action through the many interview example transcripts throughout the book. Each chapter features a sample interview with detailed process notes, research boxes that show the background of important skills, case studies and examples, and boxes and tables that outline key messages in more detail.
  • Integration of cutting-edge neuroscience includes discussion of the specific impact of neuroscience on interviewing practice. The book's interactive, dialogical view of the interview illustrates how the language and brain of both counselor and client are changed throughout the process. This coverage helps students understand the concepts of consciousness, short-term memory, and how their skills can help the client move new thoughts, feelings, and behaviors to long-term memory.
  • Empathy and empathic communication are presented as a centerpiece to the microskills framework, associated with each and every skill. Students learn to evaluate each intervention for its quality of empathic understanding and whether or not it facilitates the interview process. Every transcript in the text includes process discussions that illustrate the various levels of empathy. Students will be able to evaluate on the spot how their interviewing leads affect the client.
  • Readers are shown, step by step, how to conduct effective motivational interviewing counseling, assertiveness-training sessions, decisional interviews, and person-centered interviews.
  • Empathy and empathic communication are presented as a centerpiece to the microskills framework, associated with each and every skill. Students learn to evaluate each intervention for its quality of empathic understanding and whether or not it facilitates the interview process. Every transcript in the text includes process discussions that illustrate the various levels of empathy. Students will be able to evaluate on the spot how their interviewing leads affect the client.

Preface and Introduction.


Demystifying the Helping Process.
Section I: THE FOUNDATIONS OF COUNSELING AND PSYCHOTHERAPY.
1. Intentional Interviewing, Counseling, and Psychotherapy.
2. Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes.
3. Attending Behavior and Empathy Skills.
4. Observation Skills.
Section II: THE BASIC LISTENING SEQUENCE: HOW TO ORGANIZE A SESSION.
5. Questions: Opening Communication.
6. Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition.
7. Observing and Reflecting Feelings: The Heart of Empathic Understanding.
8. How to Conduct a Five-Stage Counseling Session Using Only Listening Skills.
Section III: FOCUSING AND EMPATHIC CONFRONTATION: NEUROSCIENCE, MEMORY, AND THE INFLUENCING SKILLS.
9. Focusing the Counseling Session: Contextualizing and Broadening the Story.
10. Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict.
Section IV: INTERPERSONAL INFLUENCING SKILLS FOR CREATIVE CHANGE.
11. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives.
12. Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directives/Instruction, and Psychoeducation.
Section V: SKILL INTEGRATION, THEORY INTO PRACTICE, AND DETERMINING PERSONAL STYLE.
13. Counseling Theory and Practice: How to Integrate the Microskills Approach with Multiple Approaches.
14. Skill Integration and Determining Personal Style.
Appendix I: The Ivey Taxonomy: Definitions of the Microskills and Strategies with Anticipated Client Response.
Appendix II: Ethics.
Appendix III: The Family Genogram.
Appendix IV: Counseling, Neuroscience/Neurobiology, and Microskills.

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