1260565637 · 9781260565638
Many companies now recognize that learning through training, development, and knowledge management helps employees strengthen or increase their skills in order to improve or make new products, generate new and innovative ideas, and provide high-quality customer service. Thus, an emphasis on learning through training, development, and knowledge management is no longer in the category of "nice to do"--They are a "must do" if companies want to gain a competitive advantage and meet employees' expectations. Based on the author's extensive experience in teaching training and development courses to both graduate and undergraduate students, Employee Training and Development, Seventh Edition, retains the lively writing style, inspiring examples, and emphasis on new technology and strategic training from previous editions.
Brief Contents
Preface vi
PART ONE The Context for Training and Development 3
1?Introduction to Employee Training and Development 4
2?Strategic Training 61
PART TWO Designing Training 115
3?Needs Assessment 116
4?Learning and Transfer of Training 157
5?Program Design 201
6?Training Evaluation 246
PART THREE Training and Development Methods 291
7?Traditional Training Methods 292
8?Technology-Based Training Methods 331
9?Employee Development and Career Management 383
PART FOUR Social Responsibility and the Future 441
10 ??Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges 442
11?The Future of Training and Development 491
GLOSSARY 514
NAME INDEX 527
COMPANY INDEX 537
SUBJECT INDEX 541