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E-Commerce 2020 2021: Business, Technology and Society, 16th Edition

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Kenneth C. Laudon / Carol Guercio Traver

For courses in e-commerce.

The most up-to-date, comprehensive overview of e-commerce today

Lively and fun to read, E-commerce 2020: Business, Technology and Society is an in-depth, thought-provoking introduction to e- commerce focusing on key concepts and the latest empirical and financial data. Hundreds of companies  illustrate how e-commerce is altering business practices and driving shifts in the global economy. The entire 16th edition, including its data, figures, and tables, has been updated through October 2019. It has up-to-date coverage of key topics in e-commerce today, such as privacy and piracy, government surveillance, cyberwar, social-local-mobile marketing, internet sales taxes, and intellectual property.

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